Archive for January, 2008

Companies with Usability Professionals?

I’ve been asked by skeptics of usability, what companies have usability professionals and/or User Experience Teams?

Here are a few that I know…  Please add to the list…

SAP, Microsoft, Intuit, Google, Oracle, Comcast, Cisco, The Hartford, Vanguard, Fidelity, JP Morgan Chase…  

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Usability Candidate Questions?

I’ve often been asked, “What questions do you ask a candidate applying for a Usability Position?”

Here is an example…

  • With an Internet browser open and showing your company’s homepage, ask the candidate to identify 3 usability problems with the Web site and explain their recommendations on updating the site to fix these problems.  In follow-up questions, have the candidate qualify their statements and recommendations with Usability best practice, experiences and research (personal, academic, etc.)

Do you have any examples?

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