Is Off-shoring Usability Effective?
In all my years, I’ve rarely heard of effective off-shoring approaches to usability work. It’s understandable that the idea could seem impossible to some, however with the use of remote usability testing methods, data portability and usability professionals located just about anywhere in the world, it’s possible and likely to happen. Or, at the very least repeatedly attempted.
I’d expect that heuristic reviews could be a good candidate method for off-shoring since it relies on expert knowledge and usability best practice. However, how well does this work out?
